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Appointments
All appointment requests follow NHS England's Modern General Practice Access model. We assess your needs through triage, whether you use our online form, call, or visit the practice.
Before you book an appointment
See a pharmacist
Many conditions can be treated without the need to see your GP.
Who to see?
Advice
Please make a selection to reveal who's best to deal with your condition.
Self-care
Help and support available from many National and Local Organisations
Book an appointment
When booking, please provide as much detail as possible about your preferences. This helps the GP determine the best way to address your request, which may include advice, a phone call, referral to another provider, or an appointment. The GP’s response is based on clinical need, and we can't guarantee to match your preferences.
Urgent appointments
How to book
Only if you cannot use the online form, please:
- Telephone: 0161 223 5226
- Or visit the practice reception.
Extended Access
We also have extended access available. See our Out of Hours information.
Book a routine appointment
How to book
Only if you cannot use the online form, please:
- Telephone: 0161 223 5226
- Or visit the practice reception.
Sickness certificates (fit notes)
You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
Travel vaccinations
Information and advice for travelling abroad.
Home visits
If you require a home visit, please notify the surgery before 11:30am, so that the doctors can plan their rounds. Please give the receptionist as much information as possible to enable the doctors to allocate priority to home visits.
- Request a home visit online
- Telephone: 0161 223 5226
Doctors will usually only visit housebound patients or palliative care patients. We will not provide home visits for children or young people.
We can offer you a far better service at the surgery, so please help us to keep home visits to a minimum and attend the surgery.
Change or cancel an appointment
Please give us as much notice as possible so we can offer your appointment to someone else.
To cancel your appointment:
- Use your NHS account (through the NHS website or NHS App)
- Phone us on 0161 223 5226 during opening times
- Reply CANCEL to your appointment reminder text message
Out of hours
Enhanced Access
The practice is a member of Gorton and Levenshulme Primary Care Network (PCN). The PCN offers appointments on weekday evenings from 6:30pm to 8pm and on Saturday mornings.
The PCN works with Central Manchester Networks to provide these appointments. The appointments are available at 3 practices in the PCN.
- West Gorton Medical Centre
- West Point Medical Centre
- Hawthorn Medical Centre
The appointment may be with a doctor you have not seen before. The doctor will have access to your medical record. We will receive details of your appointment.
Please see our appointments and book the normal way. Please mention to the reception staff if one of these appointments would be convenient for you.
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs